360platform
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  • Contact Us

Let’s explore where your next disruption could come from.

Share a product or supply chain challenge — we’ll show you where risks may already be forming.

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360platform Inc.

360platform Inc. is a Canadian technology company providing innovative solutions for supply chain management.

360platform Inc.

G1R 1P5, Québec, Quebec, Canada

info@360platform.app

Working Hours

Open today

09:00 am – 05:00 pm

Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

360platform is a Product Intelligence Platform that helps manufacturers understand the materials, suppliers, facilities, jurisdictions, regulations and risks connected to each product.


It turns fragmented product and supply chain data into practical intelligence that supports better decisions in procurement, compliance, sustainability, risk management and market access.


360platform currently offers four complementary solutions:

  • Product Intelligence Platform
    Continuously maps and analyzes product-level supply chains, risks, regulatory requirements and improvement opportunities.
  • Product Diagnostic
    Provides an affordable initial assessment of a product using its bill of materials, supplier information and other available data.
  • Product Carbon Footprint
    Estimates and documents the greenhouse gas emissions associated with a product, supporting customer requests, decarbonization initiatives and regulatory reporting.
  • Supply Chain Courses
    Practical training designed to strengthen supply chain, risk, sustainability and product intelligence capabilities.

Organizations can begin with one service and expand as their needs evolve.


360platform helps organizations protect value, reduce unnecessary costs and make better product decisions.


Potential benefits include:

  • Reducing manual research, data collection and reporting
  • Identifying supply disruptions before they become costly
  • Improving sourcing and supplier decisions
  • Supporting tariff, customs and market-access analysis
  • Reducing reliance on multiple disconnected tools and external studies
  • Prioritizing the risks and improvement actions that matter most
  • Accelerating responses to customers, financial partners and regulators
  • Identifying opportunities to improve resilience, margins and product design

The objective is not simply to produce more data. It is to turn product data into actions that create and defend business value.


360platform is designed to be accessible to small and medium-sized manufacturers while remaining scalable for larger organizations and complex supply chains.


A company can begin with a single product, a limited supplier list and the information already available. Additional products, suppliers, facilities and data can be added progressively.


You do not need a large sustainability, compliance or data-management team to get started.


No.


360platform is designed to work with incomplete information. The system identifies what is known, what remains unknown and which missing information should be prioritized.


Depending on the service, you can begin with:

  • A bill of materials or ingredient list
  • A Tier 1 supplier list
  • Manufacturing and supplier facility locations
  • Product weights, quantities or costs
  • Packaging information
  • Target markets and sales jurisdictions
  • Existing certificates or supporting documents

The analysis becomes more precise as additional information is added or confirmed.


The Product Diagnostic is a stand-alone product-level due diligence service.


Using the information provided by the client, Jambo generates an initial report covering areas such as:

  • Supply chain structure
  • Materials and supplier dependencies
  • Geographic and facility exposure
  • Regulatory and market-access considerations
  • Tariff and trade exposure
  • Environmental and social risk indicators
  • Product carbon information, when available
  • Information gaps
  • Recommended improvement actions

The Diagnostic helps a manufacturer or financial partner determine what deserves attention before committing to a more extensive analysis.


Yes.


After the first Product Diagnostic is generated, the client has a 72-hour Improvement Window to review the results, add or correct information and generate up to two updated versions.


This makes it possible to improve the assessment without starting a new engagement each time new information becomes available.


Product Data submitted for a Product Diagnostic is used only to deliver the initial Diagnostic and any authorized updated executions.


It is not used to:

  • Train artificial intelligence models
  • Market or sell other services
  • Benchmark the client against other organizations
  • Resell information
  • Develop unrelated products

At the end of the 72-hour Improvement Window, the Product Data is destroyed and the client receives confirmation.


The detailed conditions are provided in the Product Diagnostic Service Agreement.


Jambo is the AI-enabled Product Intelligence Assistant integrated into 360platform.


Jambo can support three complementary roles:

  • Sentinel — monitors events, signals and changing risk conditions
  • Analyst — examines product, supplier, material, facility and regulatory information
  • Visionary — helps identify improvement opportunities and anticipate future requirements

Jambo supports human decision-making by organizing evidence, highlighting uncertainty and translating complex information into practical recommendations.


No.


Jambo accelerates research, analysis and reporting, but it does not replace professional judgment, legal advice, customs rulings, engineering validation or specialized consulting.


360platform helps users identify risks, evidence gaps and possible actions. Final decisions remain with the client and, where appropriate, qualified specialists.


Risk analysis can include:

  • Material scarcity and concentration
  • Single-source and supplier dependency
  • Supplier and facility exposure
  • Country and regional risk
  • Logistics and transportation disruption
  • Tariffs, sanctions and trade restrictions
  • Regulatory and market-access requirements
  • Forced labour and human-rights exposure
  • Environmental and climate-related events
  • Restricted substances
  • Cybersecurity and corporate signals
  • Product carbon and packaging requirements
  • Documentation and traceability gaps

The assessment is performed at the product level so that the findings remain relevant to actual sourcing and business decisions.


Yes.


360platform connects product information with applicable requirements based on factors such as:

  • Materials and substances
  • Supplier and manufacturing locations
  • Country of origin
  • Export destination
  • Target markets
  • Transportation corridors
  • Product category and use

This helps organizations identify which regulations, trade measures and documentation requirements may affect a product.


360platform provides decision support and regulatory intelligence; it does not provide legal advice or binding customs determinations.


Yes.


360platform offers Product Carbon Footprint services powered by specialized carbon-accounting capabilities. The assessment uses available product, material, energy, manufacturing, transportation and packaging information.


Depending on the available data and the intended use, results can support:

  • Customer information requests
  • Carbon reduction initiatives
  • Product comparisons
  • Supplier engagement
  • CBAM-related data preparation
  • Sustainability and procurement decisions

The level of confidence and the assumptions used are documented in the report.


Clients choose the jurisdiction and approved environment in which their data is hosted.


The architecture is designed to support client-controlled data environments and to reduce unnecessary transfers of sensitive product and supply chain information.


Access is granted according to the permissions required to deliver the service. Hosting, access and security arrangements are documented during onboarding.


The client retains ownership and control of the data it provides.


360platform uses client data only for the purposes authorized in the applicable agreement. Data-access permissions can be limited, monitored and revoked according to the selected deployment and service conditions.


Clients should ensure that they have the appropriate rights or authorizations to share supplier, manufacturer and product information.


No.


360platform provides structured templates, guided workflows and ready-to-use reports. Users do not need to build databases, write queries or manage analytical models.


Clients that want deeper integration or customization can work with the 360platform team or their own technical specialists.


Pricing is designed to be transparent, affordable and scalable.


For the Product Intelligence Platform, subscription pricing is primarily based on the number of products managed. The monthly rate per product decreases as product volume increases.


The Product Diagnostic is purchased separately, with volume-based pricing for organizations assessing multiple products.


Product Carbon Footprints, training and specialized services are quoted according to their scope and data requirements.


Contact us at info@360platform.app to discuss the most appropriate starting point.


No.


The principal pricing factor is the number of products and the services selected—not the number of employees who may benefit from the resulting intelligence.


This allows procurement, sustainability, compliance, operations, finance and management teams to collaborate without creating unnecessary per-user costs.


Specific access and permission levels can still be assigned to individual users.


Yes.


The best starting point depends on what you want to evaluate.


You may request:

  • A demonstration of the Product Intelligence Platform
  • A Product Diagnostic for a selected product
  • A discussion of a Product Carbon Footprint use case
  • A review of your current data and product-intelligence needs

Contact us at info@360platform.app and we will help you choose an appropriate first step.


English and French are currently the primary supported languages.


Additional languages can be accommodated for selected reports, data collection and user requirements. Availability may depend on the service and the level of terminology validation required.


Suppliers frequently receive similar information requests from multiple customers, often in different formats. This creates unnecessary work and inconsistent responses.


360platform makes supplier engagement more focused by requesting information connected to a specific product, material or facility.


Greater transparency can help suppliers:

  • Respond more efficiently to customer requests
  • Demonstrate their capabilities and responsible practices
  • Strengthen preferred-supplier relationships
  • Identify and correct information gaps
  • Support customer compliance and market access
  • Differentiate themselves through reliable product information

The scope of each request should remain proportionate to the product and decision being assessed.


360platform focuses primarily on product intelligence technology, diagnostics, carbon information and training.


When a client requires specialized expertise, 360platform may introduce qualified independent professionals in areas such as logistics, procurement, compliance, quality assurance, sustainability, human rights, decarbonization, product development and risk management.


Consultants interested in collaborating with 360platform may contact info@360platform.app.


You can start with one product and the information already available.


Contact us at info@360platform.app and tell us:

  • The product you want to assess
  • The business decision or risk you want to address
  • The data currently available
  • The markets or jurisdictions involved

We will recommend the most practical starting point.


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