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Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

360platform is the most cost-effective solutions on the market — designed to be accessible for manufacturers of any size, in any sector. It delivers immediate and long-term financial value by reducing costs, increasing efficiency, and minimizing risk across your entire supply chain.


Here’s how 360platform drives savings:

  • Lower Reporting Costs
    Automate the collection, curation, and updating of supply chain data — significantly reducing manual work.
     
  • Reduced Supplier Onboarding & Engagement Costs
    Send automated data requests, validate responses, and securely store documents — all in one place. Built-in scorecards help you evaluate supplier performance and compliance efficiently.
     
  • Simplified Due Diligence & Compliance
    Streamline audits, meet regulatory requirements faster, and lower the internal resources needed for compliance processes.
     
  • Avoid Costly Disruptions & Noncompliance
    Gain full upstream visibility at the product level to spot and mitigate potential risks before they become costly issues. Integrated tools help prevent regulatory violations, reputational damage, and quality assurance failures.
     
  • Smart Reporting with AI
    Generate a wide range of reports instantly, reducing the need for external consultants or time-intensive internal analysis.
     

Put simply: the savings and strategic value far exceed the cost of the platform. With 360platform, you’re not just managing supply chain risk — you’re investing in resilience, efficiency, and smarter growth.


Yes, a 30-day free trial is offered to all new users. However, technical support is limited to the creation of a business account.


Send us a request at info@360platform.app and we'll contact you.


360platform is designed with small and medium-sized enterprises (SMEs) in mind — but it's powerful and scalable enough to support even the largest global manufacturers. Whether you're managing a handful of suppliers or thousands, the platform adapts to your operational needs and supply chain complexity.


Pricing is flexible and tailored to your business size and supply chain structure. As a guide:

  • Small businesses may pay $4,000–$8,000/year
     
  • Medium-sized companies: $10,000–$15,000/year
     
  • Large enterprises: $40,000–$60,000/year
     

This makes 360platform the most cost-effective solution on the market — accessible to companies of any size, in any manufacturing sector.


You decide. You can end at any moment without notice by revoking our right to use your Google APIs.


Billing for Google Cloud and BigQuery is usage-based, meaning you only pay for what you use — no flat fees or unnecessary overhead.


Here’s how it works:

  • Stored data is billed at $0.02 per GB per month
  • Processed (queried) data is billed at $0.005 per GB
     

Data is measured in gigabytes (GB), where 1 GB equals 1 billion bytes. Most small and medium-sized companies store and process relatively small volumes of data, so their monthly Google Cloud fees tend to be very low — often under $10–$20/month.


This makes Google Cloud an affordable and highly scalable infrastructure choice for running 360platform.


No — you won’t need to manage BigQuery tables or use advanced functions yourself. Our team takes care of maintaining and updating the databases for you.


For data visualization, 360platform provides a ready-to-use Looker Studio dashboard template with pre-built queries. It’s designed so you can get immediate insights without any setup.


Since the data is hosted in your own Google Cloud account, you still have full access to Looker Studio’s features — giving you the flexibility to customize dashboards and queries if you wish.


In short: no expertise required, but full control if you want it.


Our pricing model is simple, transparent, and designed to scale with your business.

It includes:

  • A monthly license fee, based on the selected package
     
  • Monthly usage-based billing, tied to your actual system use
     
  • Volume discounts for heavy users
     

The system automatically tracks usage and generates invoices each month — so there are no surprises. You only pay for what you use, and the more you use the platform, the more cost-effective it becomes.


This approach ensures fairness, flexibility, and full transparency.


No — pricing and billing are not affected by the number of users.


Whether you have one employee or one hundred using 360platform, your monthly charges remain the same. This ensures you can scale internally without worrying about added costs for additional users.


The platform and all its content (lists, forms, scorecards, etc.) are currently available in the following languages:

- English

- French

- Spanish


Other languages ​​can be easily added.


Suppliers today are overwhelmed with repetitive data requests from downstream customers — often asking for the same information in different formats. This leads to what we call “supply chain fatigue” — wasted time, inconsistent data, and frustration.


At 360platform, we’ve designed a process that makes supply chain disclosure simple, secure, and worthwhile.


Here's how it works:

  • We focus only on specific input materials linked to the products you sell — not your entire operation or your own supply chain in full.
     
  • Our platform sends requests to Tier 1 suppliers, asking what materials are used in a product and who supplied them.
     
  • This process continues, step-by-step, until the raw material producers are identified.
     
  • Suppliers complete standardized online forms, which they can revisit and update anytime.
     

Why suppliers collaborate:


We’ve built in incentives that make engagement beneficial:

  • A simple, intuitive interface
     
  • Secure document and data sharing
     
  • No cost to participate
     
  • Ability to reuse the same data for multiple customers — even outside 360platform ecosystem
     
  • Support for becoming a preferred supplier through greater transparency
     

Becoming a transparent supplier isn't just about compliance — it's a way to stand out, strengthen your reputation, and unlock new market and financing opportunities.


360platform does not provide in-house consulting services. Instead, we refer our clients to a trusted network of independent experts.


If you have expertise in logistics, warehousing, compliance, quality assurance, sustainability, human rights, procurement, product development, decarbonization, or any other area related to supply chains — we’d love to hear from you.


To express your interest, simply email us at info@360platform.app.


We’ll schedule an introductory call to explain how the collaboration works and how you can become part of our growing network of specialists supporting responsible, resilient supply chains.


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360platform Inc.

360platform Inc. is a Canadian technology company providing innovative solutions for supply chain management.

360platform Inc.

G1R 1P5, Québec, Quebec, Canada

info@360platform.app

Working Hours

Open today

09:00 a.m. – 05:00 p.m.

Copyright © 2023 360platform Inc. - All Rights Reserved.


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