Frequently Asked Questions

Simply contact us and express your interest at info@360platform.app

We will organize an initial call to explain the basis of this collaboration.

The platform and all its content (lists, forms, scorecards, etc.) are currently available in the following languages:

- English

- French

- Spanish

Stay tuned as other languages ​​will be available soon.

Yes, a 30-day free trial is offered to all new users. However, technical support is limited to the creation of a business account.

Send us a request at info@360platform.app and we'll contact you.

You decide. You can end at any moment without notice by revoking our right to use your Google APIs.

Billing is based on your level of usage.

When you load data into BigQuery, or query the data, you are charged based on the size of the data. The size of your stored data and the size of the data processed by your queries are calculated in gigabytes (GB), where 1 GB equals 1 billion bytes.

On a monthly basis, stored data is currently billed at a rate of $0.02 per GB and processed data at a rate of $0.005 per GB. For small and medium size companies, volume of stored and processed data will be low. We can therefore estimate that the fees charged by Google will also be low.

No. You won't have to modify BigQuery's tables or use its functions. Our team will maintain and update the databases.

For data visualization with Looker Studio, we provide a dashboard template with ready-to-use queries. However, since you are hosting your data yourself, you can modify the dashboard and the queries. You have access to all the features offered by Looker Studio.

Our pricing model is simple and transparent. It is based on system usage level with discounts for heavy users.

There is a monthly license fee based on the chosen package and monthly billing based on usage level.

The system automatically generates monthly customer invoices.

No. Pricing and billing are not impacted by the number of users of 360platform. Monthly charges will stay the same whether there is a single or one hundred employees using the platform.

Suppliers are bombarded with data requests originating from downstream customers. Everyone wants to obtain essentially the same information but asks the question differently or uses non-standardized questionnaires. This demotivates suppliers, requires a lot of their time and harms the quality of the information transmitted. Let’s call it “supply chain fatigue.”

At 360platform, we have implemented a process, incentives and tools to streamline supplier engagement and make their life easier regarding data disclosure.

First, the process focuses on specific input materials sold by suppliers. We don't seek to know the details of suppliers' operations or who their own suppliers are, which is quite scary.

360platform sends information requests to Tier 1 suppliers, asking them what materials they use to make a specific product they sell and who their suppliers are. The iteration continues until raw material producers are identified and engaged. Suppliers fill online standardized forms to provide the information. They can revisit later the forms for updates.

To encourage supplier collaboration, we offer the following incentives:

- access to the platform is simple and intuitive

- secure sharing of information and documents

- ability to update shared information

- the possibility of using the platform to share the same information with other customers (who are not necessarily 360platform’s customers)

- no fees to pay

The aim is to become a preferred supplier by acting transparently. Becoming a transparent supplier provides a distinct competitive advantage. It acknowledges that suppliers offer customers more than input materials. This commitment improves suppliers’ competitiveness and facilitates access to market and finance.